tip separating from cable on second project
Let me say that Handsome Fibers' Customer Service is FIVE (5) stars!
As for the needle itself... I ordered a US size 2 length 16". I used it to make a sockhead hat. My second project, the ZickZack scarf pattern. The tip began to come apart from the cable at one end, causing a snag area where the yarn gets caught as I knit. I am not a tight knitter, and I am knitting with Miss Babs Yummy 2-ply fingering weight yarn. I contacted customer service early in the morning Eastern, and got a nearly immediate response from Tracy. I am very satisfied with Tracy's response to my issue with the needle. Included are two photos where the tip is separating from the cable. Again, this is no fault of Handsome Fibers, and I am 100% satisfied with their response to the issue.
Reviewed by: (Verified Buyer) Jessica Lietz from Ohio on 12/4/2019