Hello Guest, Log in!
0 item(s)

Shipping Policy

1/23/2013

Shipping Time - Shipping Information

Most orders placed Monday-Friday ship the same day, or within the next business day. No shipping (closed) on Saturday, Sunday or USA Federal Postal Holidays.

Note: PayPal eCheck payments delay the shipping of your order until your eCheck payment clears through PayPal. Domestic eCheck clearing usually takes between 3-5 business days. International eCheck clearing usually takes between 7-14 business days. We will not ship your order until your eCheck clears with PayPal. We are not responsible for declined eCheck payments with PayPal or your bank, or any associated fees. Please contact PayPal if your eCheck is declined.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Handsome Fibers or other parties only as an estimate.

How We Ship:

Domestic orders: We ship via USPS First Class Mail whenever packages weigh 16 ounces or less. Larger packages are shipped via Priority Mail. All domestic orders are shipped with Delivery Confirmation. Orders over $100.00 may ship with Signature Confirmation Required. If a Signature Required is a delivery issue please let us know. We can ship without or to another address to have your package signed for. Most orders arrive within 3-4 days, but may take as long as 6. If you do not receive your order within 6 days please contact us.

International orders: are shipped via USPS First Class International Mail or Priority Mail International for heavy packages. Buyers are responsible for any additional fees that may arise (customs, duties, etc). Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to purchasing. We will not undervalue your order due to US Laws and Customs regulations.. Delivery times vary greatly depending on how long orders spend in customs. Orders may take as long as 6 weeks to arrive to their International destinations. Most orders arrive within 3-6 weeks. International orders ship with a US customs tracking number with information updated only to the time your order leaves the USA. No further tracking information is available except for Canada. You will need to contact your local customs office or postal service to see if your package has arrived.

Undelivered-Undeliverable packages returned to Handsome Fibers:

Packages that have been returned to us as Undeliverable, Unclaimed, Refused, No Forwarding Address, Incomplete Address, or not picked up after a notice has been left by the postal service can be reshipped or may be refunded at your request. Please make sure your shipping address is correct. We are not responsible for shipping addresses entered incorrectly on your order form.

Please contact your local postal carrier or post office for information on lost, stolen or misdelivered packages.