Hello from Handsome Fibers!
We are a family owned small business in Oregon since 2012 where everyone here loves to knit and crochet! We are committed to your complete satisfaction on all of our products that we have to offer. All of our products are brand new in the manufacturers original packaging. We stand behind everything we sell; it is our top priority. In addition to offering a wide variety of knitting and crochet supplies, we strive to provide you with the best customer service in the industry. We are authorized retailers for all of the products listed on our site. Look us up online and see our customer service feedback. Thank you for visiting and shopping with us, we really appreciate it and have a great day! All prices listed on our site are in United States currency.
Please contact us using the contact form below for any reason during our normal business hours Monday-Friday 10:00 am - 4:00 pm (Pacific Time). Your question will be answered promptly. After hours as quickly as possible when our staff arrives.
If you call us you may hear a recorded message -- please be prepared to leave your name, telephone number, the best time to call back, order # (if applicable), and the reason for your call. We will call you back as soon as a staff member is available.
Changes, Cancellations, Refunds or Exchanges:
How to cancel or change an order:
If you'd like to cancel or change your order, please call customer service or send us a message using our contact form below as soon as possible. We'll do everything we can to accommodate your request if you call or send us a message before your order has been processed and shipped. Cancellations or changes to your order must be received by 12:00 pm Pacific Time, Monday-Friday in the USA.
Customer Service 406-233-9276
Phone Hours (Closed Saturdays, Sundays and Federal Holidays):
Monday-Friday 10:00 am - 4:00 pm (Pacific Time).