Q: I'm ordering some of the new swiv 360 cords. It says on your website they are $10 but when they show up in the cart it's listed as $11.

Asked by: Marianne Hickson - 3/9/2024
A: Hi Marianne, The base price is $10 on the 5,6, and 8 inch cables. The price goes up to $11 on the longer cables 14 inches and up. You can select a length to see the price. The 2 inch 3-pack cables are $18. Thank you for asking. Tracy, Handsome Fibers.
Answer provided by: Tracy (3/9/2024)

Q: Do Chiaogoo cables fit Zing needles? If not, where are the cables for Zings displayed on your site?

Asked by: Lori - 11/1/2023
A: Hi Lori, No ChiaoGoo cable will attach to any of the Knitter's Pride products. The Knitter's Pride cords are listed here: https://www.handsomefibers.com/knitters-pride-cords-connectors
Answer provided by: Tracy (11/1/2023)

Q: I'm now interested in investing in different cables. The poly spins are amazing but I'm wondering if they'll stand up to a heavy load like a long shawl or blanket made from dense, heavy yarn. The Twists and Swivs are made from stainless and they sound really sturdy. Can you please tell me a little about the Swivs vs. Twists when it comes to movement, and getting "bunched up" like some cables do (especially for new knitters like me)? Also smoothness of the joins, etc. Any advice you can give on cables is appreciated!

Asked by: Amy - 12/5/2022
A: The Swivs have a swiveling join, so they won't get bunched up in your knitting. The Swivs do have a bit of a catch where the cable goes into the metal - normal for swiveling joins.

The Twists have a fixed join and are very smooth. Most knitters prefer the Twist over the other ChiaoGoo cable options.
Answer provided by: Katie (12/5/2022)

Q: hello- need some more cables for my chiagoo tips, but not sure which one to select. The tips are from the chiagoo blue pouch mini set. Please let me know which size to select. Thanks.

Asked by: Debbie Myers - 12/4/2022
A: Hi Debbie, Thank you for your question. Any of the "S" or small join cables will attach to your shortie tips US-4 through US-8. Thank you for asking. Tracy, Handsome Fibers.
Answer provided by: Tracy (12/5/2022)

Q: What are the cords made from?

Asked by: Kelly Cofield - 11/15/2022
A: Braided stainless steel with a nylon coating.
Answer provided by: Katie (11/15/2022)

Q: I have 3 of these cords. The join of the actual cable to its connector is not smooth. The stitches often catch. Can this be fixed?

Asked by: Deborah Hansen - 11/15/2022
A: This is normal on swiveling cables and can't be fixed. If you're unhappy with the cables please feel free to return them to us in the manufacturers packaging for a refund.
Answer provided by: Katie (11/15/2022)

Q: What is the difference between the Swivel and Spin Chiaogoo cables?

Asked by: Debi Hansen - 11/5/2022
A: Hi Debi, The Spin cables are clear poly cables and the SWIV360 cables are coated braided stainless steel. Thank you for asking. Tracy, Handsome Fibers.
Answer provided by: Tracy (11/5/2022)

Q: Do the swivel cables work with all the ChiaoGoo needle sets?

Asked by: Kathy - 10/13/2022
A: Hi Kathy, Yes they do with all (S) and (L) join sets and thank you for asking. Tracy, Handsome Fibers.
Answer provided by: Tracy (10/13/2022)

Q: Can you use the swiv360 with a mini adapter? I just bought the mini and small shortie sets from you and the swivel cables look like a good idea

Asked by: Cheryl - 8/19/2022
A: Hi Cheryl, Unfortunately these is no adapter for these cables, sorry about that. Thank you for asking. Tracy, Handsome Fibers.
Answer provided by: Tracy (8/19/2022)

Q: What connectors work on these swivel cords? Thanks!

Asked by: Julienne Yueh - 8/16/2022
A: Hi Julienne, The (S) or (L) ChiaoGoo cable connectors depending upon the cable join size. They are located here: https://www.handsomefibers.com/ChiaoGoo-S-or-L-Cable-Connectors_p_120.html Thank you for asking. Tracy, Handsome Fibers.
Answer provided by: Tracy (8/16/2022)

Q: I ordered 2 large swiv 360. Are the new cables interchangeable with the red lace set. Do I need to order small 360

Asked by: Diane Garner - 7/30/2022
A: Hi Diane, These new swivel cables are interchangeable with all other ChiaoGoo S & L products. Small joins are designated by the letter "S". They are only compatible with other "S" ChiaoGoo products. Products with large joins are designated by the letter "L". They are only compatible with other "L" ChiaoGoo products. Just be sure to choose the correct join size when ordering. I hope this helps and thank you for asking. Tracy, Handsome Fibers.
Answer provided by: Tracy (7/30/2022)

Q: Are there adapters that can be used to attach sock size mini shortie tips (i.e. US 1 or 1.5) to these 2 inch cords?

Asked by: Jennifer G. - 7/29/2022
A: Hi Jennifer, There is no adapter manufactured by ChiaoGoo to attach (M) tips to the new swivel (S) cables, sorry about that. Thank you for asking. Tracy, Handsome Fibers.
Answer provided by: Tracy (7/29/2022)

Q: I want to buy several SWIV360 cables. Is it best just to wait until after 7/13 to order them? Alternatively, should I order what I want now and pay for them. Then you could just ship the whole order after 7/13 when they come in? Marjorie

Asked by: Marjorie Pierce - 7/12/2022
A: Hi Marjorie, You won't be able to purchase the cables that are out of stock until we receive them, sorry about that. We will be getting them in later tomorrow afternoon on the 13th. Once we receive them they will be available again for purchase. Please check back tomorrow afternoon Pacific Time. Thank you for checking. Tracy, Handsome Fibers.
Answer provided by: Tracy (7/12/2022)

Q: What are 2 inch cables used for?

Asked by: Carol Kegher - 7/8/2022
A: Hi Carol, The 2 inch cables are most of the time used to make flexible dpns using 3 or 4 inch tips. Thank you for asking. Tracy, Handsome Fibers.
Answer provided by: Tracy (7/8/2022)

Q: Do these cables work for the Chicago shortie twist sets? Thank you!

Asked by: Kathy - 7/6/2022
A: Hi Kathy, Yes they do. Just make sure the join sizes match your tips. Thank you for asking. Tracy, Handsome Fibers.
Answer provided by: Tracy (7/8/2022)