All of our products are authentic brand new in the manufacturers original packaging. We are authorized retailers (verifiable) for all of the products listed on our site. We stand behind everything we sell; it is our top priority.
Need something we don't stock? Contact us and we'll see if we can special order it in for you! Please let us know if you have any product suggestions or improvements.
Thank you for visiting and shopping with us, we really appreciate it!
Please Read - Product Option Selection Help
In general, prices increase depending upon the needle size or option selected in the product drop down selector box on products with multiple sizes, lengths, etc. The smallest size or option will show up on the product page as the lowest price (base price). Once a size or option is selected, "Your Price" will be displayed on the product page before adding the item to your shopping cart. If you need help, please contact us on our "Contact Us" page. Thank you.
International Shipping: We are shipping Internationally through eBay's Global Shipping Center.
Packages that have been returned to us as Undeliverable, No Forwarding Address, Incomplete Address, Unclaimed, Refused, or not picked up after a notice has been left by the postal service may be refunded or reshipped at your request. Please make sure your shipping address is correct. We are not responsible for shipping addresses entered incorrectly on your order form.
If you'd like to cancel or change your order, please call customer service or send us a message using our "Contact Us" page link at the top of this web page as soon as possible. We'll do everything we can to accommodate your request if you call or send us a message before your order has been processed and shipped. Cancellations or changes to your order must be received by 12:00 pm Pacific Time, Monday-Friday in the USA.
When you call us you may hear a recorded message -- please be prepared to leave your name, telephone number, the best time to call back, order # (if applicable), and the reason for your call. We will call you back as soon as a staff member is available.
Customer Service 406-233-9276
Phone Hours (Closed Saturday, Sunday and Postal Holidays):
Monday-Friday, 10:00 am - 4:00 pm (Pacific Time).
Our mailing address for USPS Postal Service returns:
Returns, Refunds or Exchanges